About Us

We focus on YOU, and listen to you and your needs. Have a question about one of our items? We’d love to help.

Our Story

Friendly, Down to Earth, & Honest

We are a local business with over 40 years of combined team experience. We are a women-led, inclusive business and we are big supporters of other local businesses and organizations.

We will only sell you what you need, and we don’t sell anything we wouldn’t personally use. We don’t use pushy sales tactics, and we don’t charge separately for necessities. We want you to get the hot tub YOU want.

Hot Tubs on Display

Test out some of our models in our showroom.

Repairs & Service

Any make or model. If it's fixable, we can fix it!

Expert Advice

Over 40 years of combined team experience.

We treat our customers like family. We are very proud of our hot tubs, which are ranked one of the highest in North America, and we do our best to give you a stress-free buying experience.

Leslie Orme

Co-owner, Hot Tub Universe

Watch our Masterspas video

Our Showroom

Welcome!

We provide top quality products, selected using extensive experience over a long period of time. We focus on YOU, and listen to you and your needs. We will never try to sell you something based on our own agenda.

We have product arriving regularly, and have never been out of stock – even during the pandemic.

Our showroom is warm, welcoming and inclusive. We welcome you to visit and learn about what to look for in a quality hot tub. You can visit us, have an enjoyable experience, and might even have a laugh!